Policy

Privacy Policy

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Effective Date: September 27, 2025

1.Introduction

• Welcome to Supreme Power Technology. This Privacy Policy explains how Supreme Power Technology (“we,” “us,” or “our”) collects, uses, shares, and protects information in relation to our services, which include solar panel installation, sales of UPS, inverters, and batteries, as well as related maintenance and support services (collectively, the “Services”). This policy also covers our website
• By using our Site or engaging our Services, you agree to the collection and use of information in accordance with this policy.

2.Information We Collect

We collect information necessary to provide you with our products and services.

A. Information You Provide to Us Directly:

We collect personal information that you voluntarily provide when you:

• Request a quote or a free site evaluation for solar panel installation.
• Fill out a contact form on our Site.
• Purchase products such as inverters or batteries from us.
• Communicate with us via email, phone, or in person at our offices.

The types of personal information may include:

Contact Data :

• Full name, email address, phone number, and installation address.

Site Evaluation Data :

• Information about your property, roof type, and energy consumption (such as copies of your electricity bill) needed to prepare an accurate quote.

Transaction Data:

• Details about products and services you have purchased from us.

B. Information We Collect Automatically:

When you visit our Site, we may automatically collect certain technical information about your device and browsing activity using cookies and similar technologies. This may include your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services:

• To conduct site evaluations, design a custom solar power system, and perform installation and maintenance services.

To Fulfill Your Orders:

• To process your purchase of products like UPS systems, inverters, and batteries.

To Communicate with You:

• To provide you with quotes, respond to your questions, schedule appointments, and offer customer support.

For Subsidy & Warranty Processing:

• To assist you with applications for government subsidies and to register your products with manufacturers (e.g., Luminous, Eastman) for warranty purposes.

To Improve Our Services:

• To understand customer needs and improve our product offerings and service quality.

For Marketing:

• To inform you about new products, special offers, and services that may be of interest to you. You may opt out of these communications at any time.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

With Manufacturers:

• We may share your information with product manufacturers (e.g., Luminous, Eastman, Amaron, Exide) for the purpose of product registration and warranty activation.

With Installation Partners:

• We may share necessary information with our licensed engineers and installation technicians to carry out the installation and service at your property.

With Government Bodies:

• We may share your information with relevant government agencies when assisting you with applications for solar subsidies or other permits.

With Service Providers:

• We use third-party service providers for tasks like website hosting and analytics, and we may share information with them as needed.

For Legal Reasons:

• We may disclose your information if required by law or in response to a valid legal request.

5. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

You have the right to request access to, correct, or delete your personal information that we hold. To make such a request, please contact us using the details below.

7. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new policy on our website and update the “Effective Date” at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: supremepower.ho@gmail.com

Phone: +91 77088 00500 / +91 96006 64500

Website: At our Trichy or Ariyalur office locations.